Programme

Presentations and Speakers >>

Wednesday 19 September
13:00	Registration Opens
13:00	Exhibition Opens
17:00	Welcome Cocktails
Thursday 20 September
	Master of Ceremonies: Maria Elisa Domingues, Journalist, R.T.P (Portuguese Public Television)
08:45	Welcome and Keynotes	PL1
	Pedro Silva Pereira, Minister of the Presidency, Portugal
	Siim Kallas, Vice-President, Commissioner for Administrative Affairs, Audit and Anti-Fraud, European Commission
	José Sócrates, Prime Minister, Portugal
09:30	Better public services for growth and jobs	PL2
	In a live debate, political and business personalities will discuss about the contribution of eGovernment to growth and jobs. The session will explore how better public services, empowering business and citizens and reducing administrative burdens, can contribute to the Lisbon agenda. The priorities to create a more dynamic, competitive and healthy socio-economic environment in areas where the effort needs to be revitalised as well as focused new policy initiatives, is a key question to be discussed by the participants to the debate.
	Live debate: the contribution of eGovernment to growth and jobs
	Moderated by Andrea Di Maio, Vice President, Distinguisged Analyst, Gartner Nikolay Vassilev, Minister, Ministry of State Administration and Administrative Reform, Bulgaria João Tiago Silveira, Secretary of State for Justice, Ministry of Justice - Portugal Professor Jane E. Fountain, Director, National Center for Digital Government, USA Peter Holmes, Director of Operations, Government – Europe, Africa & Latin America, Accenture Art de Geus, Deputy Secretary-General, OECD
10:20	Coffee Break
10:50	The Regional and International dimensions	PL3
	World leading examples of the implementation of eGovernment and ways to transfer the knowledge and lessons learned to other countries will be explored in this session. It will also consider innovative ways not only to reduce the digital divide gap, but also for a more efficient, effective, transparent and accountable public services.

	The local and regional dimension Giuseppe Paruolo, Chair of the Eurocities Knowledge Society Forum
	eGov Today and Tomorrow Pierre Liautaud, Vice President, Western Europe, Microsoft
	Africa - EU sharing good practices in eGovernment services José Brito, Minister of Economy, Development and Competitively of Cape Verde
	Singapore's eGovernment - Sharing our Experience LEE Boon Yang, Minister for Information, Communications and the Arts, Republic of Singapore
	Discussion
12:00	Ministerial Declaration
12:00	Pedro Silva Pereira, Minister of the Presidency, Portugal
12:20	Stockholm Ministerial Conference 2009 Mats Odell, Minister for Local Government and Financial Markets, Ministry of Finance, Sweden
12:30	Lunch
12:40	Web 2.0 for eGovernment: why and how? Auditorium I
	In the last 3 years, a new set of internet-based applications have emerged, based on the proactive role of the users: blogs, wikis, social networking, social bookmarking, etc., commonly known under the term "web 2.0". This tutorial will introduce the key features of these applications; it will then analyze its concrete implementation, risks and benefits in the context of eGovernment, through a set of real life case studies; finally, it will summarize the lessons learnt: why adopting web2.0, how to do it and mistakes to avoid. David Osimo, Institute for Prospective Technological Studies (IPTS)
13:25	Lunch for tutorial participants
14:00	eGovernment for Businesses PS1 - Auditorium I		**eGovernment for Citizens PS2 - Plenary Room**	Convenience and Security in the EU *PS3 - Auditorium II*
	In December 2006, the Service Directive (2006/123/CE) was adopted by the Council of the European Union. The Member States and the European Commission are working transposing and implementing it to open the internal market to services. How can the creation of the single points of contact create a genuine single market, enabling business to fully benefit from it?		Starting from examples of successful implementation of eGovernment services for citizen, the session will explore how the relation between citizen and government is changing.	What is the added value of EU actions in the area of security and reducing administrative burden? This session takes the example of the EU contribution of eIDs, border management and customs & taxation.
	Chair: Zoltán Somodi, Secretary of State, Ministry of Communications & Information Technology, Romania		Chair: Vasileios Andronopoulos, General Secretary od Public Administration and eGovernment, Greece	Chair: Constantijn van Oranje-Nassau, Senior Advisor to RAND Europe
	Starting a business; making business across EU borders Harald Lemke, Secretary of State, State Commissioner for eGovernment and IT, Department of Finance Department of Interior, State of Hesse (Germany)		Improving interaction between administrations and citizens Dr Gregor Virant, Minister of Public Administration, Slovenia	eID – the key to interoperable eServices Prof. Reinhard Posch, CIO Federal Government AUSTRIA, Federal Chancellery Austria
	The Challenges of Interoperability in Delivering European eGovernment Services Francisco Garcia Moran, Director General, European Commission, Directorate-General for Informatics		The eCitizen Charter as an instrument to boost eGovernment and stimulate eInclusion Matt Poelmans, Director eCitizen Programme, ICTU, The Netherlands	eCustoms: can we reduce administrative burden whilst improving safety and security in the EU? Robert Verrue, Director General, Taxation & Customs Unionm, European Commission
	eGovernment for a better business environment Jan Muehlfeit, Chairman Europe, Microsoft Europe		The Citizens Information Project Information for All – an Irish Governmental approach Leonie Lunny, Chief Executive, Citizens Information Board	Biometric borders. Chasing the holy grail of improved border security and enhanced public service Jonathan Faull Director General of Justice, Freedom and Security, European Commission
	Q&A		Q&A	Q&A
15:00	Break
15:10	Social impact and cohesion	PL4
	The social impact of electronic services provided by public administrations depends to a great extent both on an inclusive design allowing easy access to and use by all citizens, and the delivery of specific services targeted at the disadvantaged and potentially excluded groups in society. This session will address how ICT enabled public services should be delivered to those at risk of being left behind. The session will also explore the beneficial impact of inclusive eGovernment on society and how such benefits can be better reaped by all citizens without exceptions.
	Multi-channel delivery of Integrated Services Anabela Pedroso, President of AMA (Agency for Public Services Reform)
	Gillian Merron, Parliamentary Secretary at the Cabinet Office and Minister for the East Midlands
	Digital Divide and Social Exclusion Mogens Schmidt, Deputy Assistant Director-General, UNESCO
	Discussion
16:10	Coffee Break
16:40	Effective and efficient administrations	PL5
	Effectiveness and Efficiency (E&E) is a main driver of eGovernment across Europe. Increased E&E could boost EU25 GDP 166 billion by 2010 and many European administrations have already valuable lessons to share with others. The session brings together speakers who can help you take your work with public administrations to the next level.
	How to simplify public sector in Europe – to the benefit of businesses and citizens Emilie McCabe, General Manager Global Public Sector, IBM
	Reducing administrative burden in Europe Robin Linschoten, Chairman of the Dutch Board on Administrative Burdens (ACTAL), The Netherlands
	Citizen-centric online transformation – My eGovernment Heidi Grande-Røys, Minister of Government Administration and Reform, Ministry of Government Administration and Reform, Norway
	Discussion
17:45	European eGovernment Awards Ceremony – Plenary Room
	Siim Kallas, Vice President, Commissioner for Administrative Affairs, Audit and Anti-Fraud, European Commission
18:30	Close and welcome for Dinner
	Maria Manuel Marques, Portuguese Secretary of State for Administrative Modernization
19:00	Dinner – FIL
	With welcome speeches by Mr. Olivier Baujard, Chief Technology Officer, Alcatel-Lucent And Mr. Roberto Tavano - Partner, Global Public Sector, Unisys
Friday 21 September
09:00	Measuring progress PS4 – Auditorium II		ICT for high-impact services in the internal market PS5 – Auditorium III		Implementation challenges PS6 – Auditorium I
	Tracking progress is crucial for improving performance, which is why Starting in 2007, the European Commission renews its benchmarking efforts, launches peer-to-peer benchlearning in public agencies and intensifies good practice exchange.		The Internal Market is making it possible to remove borders and make business anywhere in the EU. ICT plays here its supporting role in many ways: e.g. in reducing administrative burden dramatically, in removing barriers.		There is high expectation for modernizing public administration using ICT. From industrial and public administration perspectives, this session will explore key issues implementing eGovernment, the lessons learned and opportunities for the future.
	Chair: Sven Forster, Director of Information Management, Fedict (SPF ICT)		Chair: Ina Gudele, Minister for Special Assignments for Electronic Government Affairs, Latvia		Chair: Dr. Manfred Matzka, Director General, Federal Chancellery Austria
	What should European countries do better? Darrell West, Professor of Political Science, Brown University		E-Procurement – Experiences and lessons Manuel Ricou – Member of the board, National Purchasing Unit		Challenges and progress on eGovernment implementation for better services Martin Schallbruch, Chief Information Officer, Federal Ministry of the Interior, Germany
	Achieving progress in eGovernment - lessons from the World Bank Deepak T. Bhatia, Manager, eGovernment Practice, The World Bank		A more dynamic economy: the impact of Online business registration Rein Lang, Minister of Justice, Ministry of Justice, Republic of Estonia		Reaching the digitally excluded – Successes and challenges in the UK Ian Wiebkin, Operations Manager, DigiTV
	Peak Performance in eGovernment Frank Mordacq, Director General for the State Modernisation, France		Security versus reducing red tape – a contradiction? Prof.Dr. Yao-Hua Tan; Vrije University Amsterdam, Netherlands		An Industrial perspective of eGovernment Challenges and Solutions Yvon Le Roux, Vice President of Public Sector, Cisco
	Q&A		Q&A		Q&A
10:00	Break
10:15	Participation and Transparency	PL6
	This session debates the need and opportunities for citizens' engagement in political processes and decision-making. While ICT have significantly increased our potential to communicate, interact and decide, citizens have reduced their involvement in national and European politics. Addressing this paradox, one can achieve significant gains in improved legitimacy and transparency in decision-making.
	eDemocracy throught election, petition and expression of public opinion: role of ICTs issues stake and paradoxes Catherine Trautmann, MEP, (Vice-chairwoman ITRE Commitee)
	Obstacles and opportunities for Citizens' participation in EU decision-making and EU law implementation P. Nikiforos Diamandouros, European Ombudsman
	Technology as a tool to bring EU citizens into its social and political life Rogério Carapuça, Chairman and CEO, Novabase SGPS
	Be a Member of European Parliament – Game of Life Piotr Nowina-Konopka, President, Robert Schuman Foundation
11:15	Coffee Break
11:45	Keynote address
	Reinventing Government - An eGovernment Perspective Guido Bertucci, Director, Division for Public Administration and Development Management, United Nations
12:05	Keynote address
	The Future of the World Wide Web Sir Timothy Berners-Lee, Director and José Manuel Alonso, eGovernment Lead, W3C - CTIC
12:35	Conference summary and next steps towards 2020	PL7
	Prof. José Mariano Gago, Minister of Science, Technology and Higher Education, Portugal – Next steps towards 2020
	The contribution of the European digital Industry Mark MacGann, Director General EICTA
	Open Source Software and eGovernment Graham Taylor, Chief Executive, OpenForum Europe
	Outlook of Slovenia's EU Presidency policy priorities Dr Gregor Virant, Minister of Public Administration, Slovenia
13:20	Lunch

Additional Workshops

Wednesday 19 September
08:30 - 15:30	Egovernment RTD for Services, Participation and Transparency, Social Impact and Cohesion – Auditorium I
8:30	Registration and coffee
9:00	Opening Address José Mariano Gago, Professor, Minister of Science, Technology and Higher Education, Portugal
9:10	An Introduction to eGovernment Research in Europe Madeleine Siösteen-Thiel, Project Co¬ordinator VINNOVA, Sweden
9:20	eGovernment Vision, Policies and Implementations in Austria Reinhard Posch, Professor dr., Chief Information Officer, Federal Chancellery, Austria
10:10	break
10:30	Future eGovernment: New models, new challenges, new instruments? Jean-Claude Burgelman, Clara Centeno and David Osimo, IPTS, Spain
11:15	Successful eGovernment in Poland – Today and for the Future Witold Staniszkis, dr., managing dir., Rodan Systems SA, Poland
11:45	Public eServices and Transparency in Democratic Societies of 2020 Jon Bing, Professor, Norwegian Research Center for Computers and Law
12:30	Lunch buffet
13:30	e-Me - Deriving Future Needs of eServices for Citizens Mikael Lind, University College of Borås, Sören Berglund, University of Umeå, Student pilot leader Madeleine Åkesson, Sweden
14:15	Portugal Digital Cities and Regions – A Virtual Network Between Local and Global Panel led by Jaime Quesado, dr., POS_C, Ministry of Science, Technology and Higher Education, Portugal
15:00	eGovernment for eGovernance; EU Strategies for Research and Implementation David Broster, Head of Unit. eGovernment and CIP Operations, INFSO, European Commission
14:30 - 18:00	The Public Sector Innovators Session
14:30	Opening by Simon Willis, Global Vice President Public Sector, Cisco Diogo Vasconcelos, Cisco - Distinguished Fellow
14:40	Maria Manuel Marques, Portuguese Secretary of State for Administrative Modernization
14:45	Brief presentations by public sector innovators Tom Steinberg Erwan Bomstein-Erb Marlene Stikker
	Open discussion
	Coffee break
17:50	Closing remarks

Friday 21 September
14:30 16:00	The role of standards W1 - Audirorium II	eGovernment: benefits for all W2 - Auditorium I	eInfrastructures benefits for eGov, eHealth, eLearning W3 - Auditorium III
W1	The role of standards CEN/ISSS eGovernment Focus Group Workshop
	CEN/ISSS eGovernment Focus Group The goal is to discuss the interim results CEN/ISSS work on the role of standards in eGovernment and recommendations to the Member States regarding barriers to cooperation in building cross-border solutions.
	Focus Group Background and Motivation - The Parable of the “Stone Soup” - a lesson for collaboration Peter Brown, Chairman, CEN eGovernment Focus Group
	The Role of CEN Workshops and Focus Groups John Ketchell / Luc Van den Berghe , CEN/ISSS Secretariat
	Transparency and Synergy between European and National Interoperability Frameworks Karl Wessbrandt, Steering group member (VERVA)
	Focus Group Deliverables – A Project Team Progress Report: Marc Küster (University of Worms and Project Team Leader), Makx Dekkers (Independent) Graham Moore (NetworkedPlanet)
	Discussions and Conclusions Moderation: Peter F Brown, Chairman
	Q&A
	Main recommendations Peter Brown
	Overview of role of standards in eGovernment Marc Küster
	Approach to “mapping” eGovernment resources Makx Dekkers
	Standards at work (live demonstration) Graham Moore
	Q&A
W2	eGovernment: benefits for all How to ensure widespread ICT access in public services? European Economic and Social Committee Workshop
	The European Economic and Social Committee deems it to be of priority importance to launch a Community measure on e-accessibility in order to make ICT access in public services a civic right. Such a Community measure will have to combine a legislative instrument which consolidates existing legislation with the adoption of other, non-binding measures in several spheres of action, given the added value conferred by any Community action. The workshop will examine the contribution of players from civil society organisations on issues such as co-regulation, the drafting of codes of conduct and social cohesion measures to adopt in order to reduce the digital divide. It will also consider universal service and its possible extension to broadband technologies and mobile telephony, as well as the harmonisation of accessibility criteria and the promotion of interoperability of ICT services. The workshop will address the measures to be adopted for boosting public confidence. It will also look at the creation of centres specialising in aspects of IT security such as prevention, research, development and innovation, with a view to identifying technological solutions specific to firms, government administration and the public.
14:30	Welcome Mr TÓTH, President of TEN section, EESC
14:35	Introduction of the objectives of the workshop Mr McDONOGH, Member of the EESC, Group I, "Employeurs"
14.40	The importance of broadband for eGovernment Mr McDONOGH, Member of the EESC, Group I, "Employeurs"
14:55	Measures to reduce the digital divide Mr HERNANDEZ BATALLER, Member of the EESC, Group III, "Various interests"
15:10	Extension of Universal service Mr HENCKS, Member of the EESC, Group II, "Employees"
15:25	Open discussion and questions
15:55	Chairperson's conclusions
W3	eInfrastructure benefits for eGov, eHealth, eLearning ERINA study group workshop
	Analysis and case studies showing the opportunities of using eInfrastructures such as GEANT, high performance computing and GRID in eGovernment, eLearning and eHealth.
14:30	Introduction to e-Infrastructure Krystyna MAREK, GÉANT & e-Infrastructure Unit, European Commission
14:45	Lessons learned in building pan-European research infrastructures John Wood, Chairman, ESFRI - European Strategy Forum on Research Infrastructures
15:00	EU eHealth and eGov: needs, expectations and a vision path addressing i2010 José Maria Cavanillas De San Segundo, Director R&I, Atos Origin Spain
15:15	ERINA findings, potential benefits arising from selected EU best practices Lanfranco Marasso, Director, Local Public Administration Unit, Engineering Sanità Enti Locali
15:30	Q&A
16:00	Closing

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